Refund policy
Fair and simple refunds.
Quillhive is operated by Tinilab. This policy covers all paid Quillhive plans. Last updated 6 November 2026.
30-day money-back guarantee
If Quillhive isn’t right for you, ask for a refund within 30 days of your first payment and we’ll refund it in full. No questions needed.
After 30 days
You can cancel any time from Settings → Billing. Your plan stays active until the end of the period you paid for, and you won’t be charged again.
Seats you remove
When you remove seats, the change applies from your next bill.
How refunds are paid
Our payments are processed by Paddle, our reseller and Merchant of Record. Refunds go back to your original payment method, usually within 5–10 business days depending on your bank.
How to ask
Email hi@tinilab.com from your account email, or reply to your Paddle receipt. Tell us which account the payment was for.